Every single month we are supposedly going over our limit of 25 GB. Please understand: I am 53 and work full time out of the home, and my husband is 64 and not at all tech-savy. We get on Facebook, he goes to his forums and reads, looks around and sometimes replies. I play light-usage games on my cell phone, but more often than not, I am using cellular data and not the internet - and I NEVER go over my 6 GB cellular data limit, or even come close to it. We do not download movies. As a matter of fact, we rarely even play the Facebook video clips because it takes so long to load. Very rarely I download a song - NOT and Album, a SONG. Sometimes my husband uploads a photo or two at less than 2 MB each, but never huge numbers or file sizes. (A heavy month might be 144 MB, total). All of this is to say that there is absolutely no explanation for my internet to be "throttled back" as I read on here, by the first week of the billing cycle, and no reason for us to use and go over 25 GB. My contract isn't up until July of 2016. What is the fee for ending the contract early? I have tried to talk to the company and I just get the stock, "I understand your frustration" (no way in heck you do!) or "I'll be glad to go over your usage with you" (you have, and you couldn't tell me anything except in the vaguest of terms that mean nothing to even you!) and my favorite, "I'm looking at your speed right now and it is fine" (you seriously think I took an hour out of my day - an hour I can NEVER get back - because I wanted confirmation that my speed is FINE?) I will tell everyone I know of my exede experiences.