our phone isn't working. try to call out and it says it is disabled and message is not allowed

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  • Problem
  • Updated 3 years ago
  • Acknowledged
no details to add. I have no phone service and am not happy at all
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(Sandy)

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Posted 3 years ago

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Exede Lindsey

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Hello Sandy, 

I’m sorry you’re having issues with your Exede voip service. I would be happy to assist with this problem, I know this is a big necessity. Please send us your account and contact info to exedelistens@viasat.com. You also have the option giving us a call at 866.945.3258 if this is more convenient for you. 

TROUBLESHOOTING YOUR EXEDE VOICE SERVICE
http://viasat.force.com/kb/articles/General/Troubleshooting-your-Exede-Voice-service
(Edited)