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Posted 10 months ago
Bev, Champion
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Brad, Viasat Employee
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Brad, Viasat Employee
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I have no major complaints about service or speeds overall. Occasionally there's a hiccup for a day or even two or three at the outside, but overall I can just get service folks on the phone and everything gets taken care of with a minimum of hassle.
Anyway, I read a comment on this thread that the new satellite will double bandwidth for the company? Good news. Do they anticipate faster speeds for customers and/or will that require a plan change do you think?
I'm a rural customer and I read everywhere that US speeds for those of us living in the back 40 are measurably slower than what urban customers experience --- but also in the same article I read that a few of our Musk, Zucker-FB, Google, Bezos innovators and manufacturers with big ideas and equally big cash buckets to back them up, are putting into motion ideas to change rural speeds globally.
It will be interesting to see how it all shakes out. Any forecasts you have, from where you sit, would be welcome.
Brad, Viasat Employee
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Congratulations.
wm4bama, Champion
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We saw the same happen for original WB customers after VS-1 was put into service and existing customer switched from their classic services to the new Exede bird. I was on an Anik-F2 beam and gradually got faster speeds as existing customers switched to the new VS-1 plans, which I eventually did.
So I'd expect by the middle of 2018 that customers staying on VS-1 will start to see noticeable improvements and probably offered new plans with more bandwidth and faster speeds...
http://www.exede.com/history-of-exede/
Brad, Viasat Employee
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Steve Frederick, Champion
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Alex, Viasat Corporate Communications
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ah ok....thanks for clearing that up.
so it would probably be best to wait until early 2018 for the new VS-2.
Steve Frederick, Champion
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Brad, Viasat Employee
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