Question about dish orientation

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Why after I researched and talked to two installers that Satellite for Exede is at 115.1West @245.1 degrees that my installer pointed my dish to 240.1 which is the Wildblue satellite??
I know that Wildblue owns Exede but I was told I was getting Exede as I live in woods and had already cut several trees down for clear site for Exede Satellite and I had to cut more trees down before installation was scheduled. Is it possible to get service changed to Exede satellite because I signed up and prepared area for Exede??
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Curtis Hartman

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Posted 4 years ago

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Steve Frederick-VS1/Beam314, Champion

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It depends on where in the country you live. There are those in the Exede 12 area, and those in the Exede 5 area, which used the old Wildblue satellite.

Go to this link,  https://www.wildbluetools.com/content/dealer/email/Beam_map-high-mid-low.html 

The dark orange is the Exede 12 coverage, the light orange is the Exede 5 coverage.

Confusing to new users, I know.
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Curtis Hartman

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Thanks Steve
I live in the State of Md the Exede12 area.
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ExedeEmerald

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Thank you Steve for sharing those maps! =) 
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Lexter Zamora Ruiz

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please i need to Steve Frederick, Champion write me at my personal email ... lexterzam@gmail.com, I want acesore me on some issues, please write me ...
regards
Lexter
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ExedeEmerald

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Hi Curtis I would be happy to take a look at your account and see what service you are receiving from us. Please send us an email at exedelistens@viasat.com and I can check for you! =) 
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JEP

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Curtis - It is apples and oranges.  Viasat-1 is located at 115.1° West on the equatorial plane, but where you point the dish depends on your location on Earth.  For instance, if you were located at 115.1° West longitude, then Viasat-1 would be due South and you would point your dish at 180° azimuth.  You can find the correct pointing angles at: http://www.satcomresources.com/Satcom-Dish-Pointer-with-Google-Maps  Note that the azimuth given here is true bearing.  You would have to correct for compass/magnetic bearing.  I am in Virginia and 241° magnetic is about right for me also.
(Edited)
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david, Champion

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My Exede 12 dish is on the same pole my Wildblue dish was and is pointed in the same direction as close as I can tell by just looking.
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JEP

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My Exede dish is also on my original Wildblue pole.  It is hard to discern a difference of a few degrees by eyeballing it. 
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LorrieL, Champion

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I am wondering why a new customer would have to go through any of this? when I decided to order exede internet,  I just called exede and told them my zip code and they handled all the rest...I didn't have to compute anything or chop down any trees in preparation(and I live in the woods)...why was the situation here so much more complicated?  
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JEP

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The computations are only important if you question whether you have a clear line of sight.  I live in a small clearing in the woods, and placement of the dish was critical to get the +/- 10° clearance around the line of sight.  (Plus, being an engineer, I like to do those things).
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david, Champion

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I have 147' of cable because of the line of sight issue. If I had it to do over again, two middling size trees that I don't care anything about anyway would have met Mr Chainsaw and I could have put the pole right beside my house.
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LorrieL, Champion

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Ok, I  get it.  Thank you.  didn't realize i was so lucky to have installation go that easily.
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Exede Kimberly

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It really just comes down to the line of site and where the trees are at. Some may be even the slightest bit in the way which will make the signal poor.
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Curtis Hartman

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Not getting good speeds is a start.  I would like to say that Exede sent out two installers and pointed toward 245 degree SW both times. So trees were cut down in that direction to have clear view, the last installer came and said three more trees need to come down in the 240 degree SW. I did my homework on internet with dish pointers before installers came and all said ViaSat 1 Is at 245 degree SW. I'm getting internet but don't if Exede12??
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Steve Frederick-VS1/Beam314, Champion

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Curtis, what kind of tats does your modem status show? RxSNR should be at least 5 or above, Cable Resistance below 5 ohms and no RED checks on the modem status page or the TRIA page. You can see these at http://192.168.100.1/?page=modemStatus
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Old Labs (VS1-329-L12FZ)

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Where are you at Curtis?

245 SW (magnetic) sounds about right if out on Maryland's eastern shore around Berlin, Snow Hill, etc. Then again, Exede installation standards call for a 5 degree clearance on each side (as I recall) placing you in the 240 - 250 range that should be clear by those standards (your installers may have been going by the book, although I have far less than that as I shoot the gap between a tall white oak and tall tulip poplar and have no problems yet after 2 years - perhaps a 5 degree arc total and my installer just advised me to keep an eye on them).

As Steve mentions above stats on your modem might be useful including anything out of the ordinary displaying at:

http://192.168.100.1/?page=TRIAStatus

Also don't go by where the TRIA arm is pointing. If I were going by where my TRIA arm is pointing, it would appear to be pointing at ANIK-F2/Wildblue-1 also, but the dish itself is pointing at VIASAT-1.  

               
(Edited)
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Curtis Hartman

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To Lab Rescuer,
I'm located 7 miles west of Pocomoke in Westover,Md. I will try Steve suggestion when I get on computer at home to try modem /Tria status
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JEP

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A dish at your location should require a magnetic pointing angle of 244.5° according to the various website calculators.  Keep in mind that the installer doesn't do any of these calculations, he has a magnetic bearing on a work order and that is his starting point.  The dish is actually aimed based on a modem key that he enters into the modem during the install/pointing process.  This assures that the dish is accurately pointed at the one and only satellite for which you are authorized.

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