Old and no phone The so called help service I pay for is a joke.

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  • Problem
  • Updated 6 months ago
  • Acknowledged
My phone service has not worked for over five days now. I ask one of your reps and no help what so ever. I have no idea where this modem is and I'm old and disabled and not running around looking. I need my phone.
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Maryetta Bina

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  • pissed

Posted 6 months ago

  • 1
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Matt B, Viasat Employee

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Maryetta,

This is not a direct contact forum.  We would be happy to assist you, you will need to send an email to us at ViasatListens@viasat.com.  Please include your Viasat account number, or the phone number attached to the account, as well as a detailed explanation of the issue you're running into.