My phone service has not worked for over five days now. I ask one of your reps and no help what so ever. I have no idea where this modem is and I'm old and disabled and not running around looking. I need my phone.
This is not a direct contact forum. We would be happy to assist you, you will need to send an email to us at ViasatListens@viasat.com. Please include your Viasat account number, or the phone number attached to the account, as well as a detailed explanation of the issue you're running into.