Ok where is my data going

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  • Updated 5 years ago
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2 months ago we used up all of our data in 3 days while only checking email I called to get a n explanation as the most we had used before was under 20g I have a 60g plan. we are self employed gone all day and we live over 2 miles to the next house have password on our system. the explanation was someone from far far away was getting our data. Last month I checked it regularly and we used under 10 g no difference in the way we used the internet. Now again this month over 53 in 8 days and we haven't even been home much whats up anybody else having these kind of problems?
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Christine Chailland

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  • Confused, flustrated and much more

Posted 5 years ago

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Knight Rider

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Christine, sorry about the data issues I would be frustrated too. To used 53GB in 8 days definitely sounds like an issue. Send exedelistens@viasat.com with your account and contact info and they will look over your account and see if they can figure out what's going on.
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Jack Prindle

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Yes, many of us are having the same issue . Still waiting for response, answer, and solution!
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Exede Lindsey

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Hi Christine, I would be more than happy to take a look at your account to review your data consumption. I would like to pinpoint and identify exactly where your GB’s are being used for or if this is in fact an internal issue. Please send an email to exedelistens@viasat.com. Thank you 

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