Data usage problem

  • 2
  • Problem
  • Updated 5 years ago
  • (Edited)
Archived and Closed

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My new billing just turned over from free late night 90 minutes ago and it already shows me having used 3 gigs!! Ridiculous! I have not even been on!!
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Debbi Cobern

  • 88 Posts
  • 25 Reply Likes
  • angry

Posted 5 years ago

  • 2
Photo of ExedeKarmin

ExedeKarmin

  • 384 Posts
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Debbi,

Do you have something running in the background?  I can help you figure out what is going on.  Please send me an email to exedelistens@viasat.com with your account and contact information.  We can go over your usage categories and find out where your data is being consumed.  
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Dontazz2003

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How can it be used if your on the free time. it is not to count but it does.

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