Ok Exede, here’s my magic data amount number

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  • Idea
  • Updated 2 years ago
  • Not Planned
1 TB

Before you laugh, this is the amount of data I think we should get once ViaSat 2 becomes operational. 150gb feels good coming off a 12gb plan, but realistically, it’s not enough to cut the cord and enjoy the internet like our terrestrial ISP counterparts.

No more second class citizen feel living out in the sticks. Let’s get this done.
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Bradley

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  • hopeful

Posted 2 years ago

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Jim16

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And can I have Scarlett Johansson come and install the new modem?  ( Hay, might as well dream big!)
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Jim16

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Dreaded double post gremlins again!
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Jim16

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And can I have Scarlett Johansson come and install the new modem?  ( Hay, might as well dream big!)

https//images-nassl-images-amazoncom/images/M/MV5BODg2NzE5NjQwNl5BMl5BanBnXkFtZTcwODAwOTUyMw_CR193015981197_UX614_UY460_SY230_SX307_AL_jpg
" May I adjust your Tria sir?"
(Edited)
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Bradley

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She’s busy with mine :).
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Marika

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That'd be amazing, but I highly doubt it, I imagine since Viasat-2 has a little bit over double the throughput as Viasat-1, that we'd be realistically looking at 300GB plans, maybe a little bit more. If I'm wrong then hey, that'd be awesome, but I'm not holding my breath since they will probably do like they did with ViaSat-1 and try to keep as much bandwidth as possible, so they can pack on as many subscribers as possible until Viasat-3 comes along.  Which, as a business move i understand, so i imagine the highest plan ($150 a month) might be 300-500GB, but I don't see it going over 500GB.
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Bradley

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I think that’s exactly what will happen. Next Oneweb or Spacex will offer satellite internet with a 60ms ping and more data for less money. Then where will Exede be?
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Brad, Viasat Employee

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I think things are going to be VERY interesting in the coming years of satellite internet. On our end ViaSat 2 is going to double our ENTIRE network's bandwidth so some stuff may follow that shortly and right on the heels  in 2020 (which is pretty quick in satellite launch time as I've learned) we'll have ViaSat 3 which sounds really cool and ambitious https://www.viasat.com/products/high-capacity-satellites

That's all on our side of things. Innovation and evolution sets the bar on the internet so we'll see what happens. 
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Bradley

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Thanks for at least humoring me. Maybe an alliance with Direct TV? 4K streaming that doesn’t count against data used like Verizon does with the GO90 app.
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Ron Frank

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Bradley, my HOPE is for enough data that I can stream TV and DROP DirecTV!  I have been a loyal DTV customer since they first started but now I am on a fixed income and it simply disgusts me paying what I am for "marathons" of the same stinking shows  ALL DAY LONG!  If I want to watch Law and Order SVU or Pawn Stars non stop why pay DTV when I can purchase the seasons on DVD.  I want internet I can stream on so I can watch what I want to watch, when I want to watch it, and obviously quit paying DTV also.
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Bradley

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That would be living the dream!
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Jim16

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300gigs will only get you Rosie O'Donnell, so I'll pass.
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Rique

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Bradley - I'm with you 100%! I hope they can make that happen. Realistically, I would like to see Viasat make 1080p available. 720p should also be available for those who want a discount plan, but if you want to have a satisfactory streaming user experience on a modern HDTV, you need 1080p.

If the plans and pricing which we are now seeing on ViaSat-1 are representative of what we can expect to see on ViaSat-2, that will be very disappointing indeed. 

As for pricing, the premium plans currently are at $150 (although to argue that any plan that "optimizes" video to 480p is "premium" is sort of absurd). This is too high. I considered my Freedom plan to be THE premium plan and at $110, it was a fair price point - still too high, but I do not feel like I am being robbed at gunpoint by the level of service I am getting at that pricing. That's why I am sticking with Freedom instead of paying the usurious price for "unlimited".

What would be fair - and would make Viasat customers very happy would be a premium plan at ~ 100, with another close to premium plan at ~ 70 (perhaps the difference being support for 1080 vs support for 720?) - with at least one reasonably priced alternative at ~ 50. If there was ever an option offered for more than 100, then it had better be a premium PLUS offering in terms of speed, caps, etc... and still should not be higher priced than ~ 120 (bear in mind, we pay a "lease" for equipment and many of us pay for "Easy Care" - so add $16 to any package price). 

All of the above is of course, just MHO and could very well be unrealistic, given the economic realities which Viasat has to contend with. The technology is expensive, the customer base is somewhat limited - I get it.

And just one more thing (as I channel the late, great Steve) - please Viasat - stop the practice of charging different rates on different beams. Do away with the notion of "winners" and "losers" in your market. I know you can do it - and it's only fair.

Rique
(Edited)
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Ron Frank

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I am so sick of listening to my friends cry and complain about how much their "bundle" costs for phone, DSL and TV.  No data caps, no staying up past midnight to download files, no data and speed "throttling".  I love where I live but I hate being held hostage by satellite companies who only give me limited access to the 21st century.  I dont want to be paying 2020 prices for 90s accessibility.  The internet has evolved and providers need to meet the market demand, whether land based or not.  Its not a "luxury" anymore like TV, even the government is starting to acknowledge it as a "utility" the same as electric and phone.
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Stephen Rice, Champion

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1TB? Youve lost your mind.
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VeteranSatUser, Champion

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If they can deliver the average usage of a household in the U.S. (I am thinking that is around 180GB/month or so but that does grow yearly), i think that is acceptable.
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Bradley

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I easily used 1 TB myself last month using various ISPs. I downloaded several Xbox games though. At 50-100GB each, it doesn’t take long. It also probably includes people like my parents that use 0 data each month. As 4K becomes more common (or the standard), it wouldn’t take long to tear through it. I’ve calculated I could “get by” and do anything I really wanted on 500-600GB each month.

I realize lots of people use less. To put it in perspective, I used 27GB on my phone last month.
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Old Labs (VS1-329-L12FZ)

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I really do like these types of exchanges and wishlists even if only for entertainment value.

They're eerily reminiscent of the runup to ViaSat-1 and some of the more humorous exchanges over in the older Wildblue/Exede Forum that was stood up by ViaSat on acquiring Wildblue. History does in fact repeat itself... and it's deja vu all over again. Undoubtedly some will be thrilled, some will be diappointed - we'll know soon enough.

That forum was always a good source of information and probably every known problem and workaround to satellite internet problems can be found there with it's more robust search function for self-help. Much of that info is still valid in many cases.

Unfortunately, it's days are now officially numbered:
 
WildBlue/Exede World Forum to be shut down at end of November
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Bradley

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Thanks for sharing. I never participated in that forum, but I’ve read a ton of threads from it over the years. I do participate in several forums, and from my experience, Exede seems to answer more questions or otherwise be more active than most other companies. That’s a good thing.
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But you do have to admit, when Viasat-1's lowest tier plan came out at a woefully low 7.5GB/month without a free zone, even at that time it was pretty sad. Even today I have a bigger data plan on my mobile device than my Exede account :).
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Old Labs (VS1-329-L12FZ)

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Absolutely, but a quick review of some of those early exchanges at the time shows that many were simply disappointed because they'd been lead to expect much more  - the result was a marketing lead led charge to 10GB and a free zone shortly after introduction ;) Many, including myself and you found how to take best advantage of that free zone.

The official responses to expectations are now much more measured in tone but they are listening and suspect the new unlimited plans are being used to gauge interest, pricing, etc.
(Edited)
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VeteranSatUser, Champion

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Exactly right Old Labs.
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Ron Frank

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As satellite customers we are concerned with our data usage.  Ask a land line customer what their usage is and 99.9% of the time they respond with  "Huh?"  My biggest peeve lately is all these new devices, programs, and apps designed for connectivity with free reign to unlimited internet.  I am finding it increasingly more difficult to schedule or stop auto updates etc on the newer stuff without being a master programming tech level 3.  It is difficult to decipher what is actually accessing the internet without using a special program or app.  The wife and I monitor OUR usage, but its very hard to monitor additional usage we dont know about.
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We Ron, the unlimited Silver plan is now available to you for $150. I am not saying you should or shouldnt, but for that price at least you won't have to count every byte :).
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Ron Frank

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I will look into that ASAP but last I knew NO unlimited plan was available here, in fact the last I knew Exede stopped taking new customers here altogether due to the overcrowding.
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Ron, unlimited is available on our beam now. At a premium price, but it is available. You get 150GB priority data then instead of a hard cap you get like Liberty type performance.
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Marika

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I'm on the unlimited Silver plan myself and am nearly at that 150GB used mark, i am trying to measure my data cause I fear what the de-prioritized speeds will be like. I realize they may not be as bad as the throttling and de-prioritization like on the liberty plans, but i am gonna try and survive the last 5 days of this billing cycle just in case lol.
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All depends on the beam you are on and the time of day Marika.
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NewMexicoMountains

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If you're on Viasat-1 and can get a 150GB plan for $150, you're not in the sticks. $150 buys me all of 30GB. Count yourself lucky
(Edited)
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Marika

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Not sure what beam I'm on, but I live in the Hope, Arkansas zip code. Also, NewMexicoMountains, well at least here in a few months you'll be able to get similar service with ViaSat-2.  
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NewMexicoMountains

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Since I live in the mountains of New Mexico, the fact that Hope AK will have a Viasat-2 beam is not particularly relevant to me.
New Mexico is too rural even for Viasat's business model. We're always at least one satellite behind. It's bad enough that we're second class citizens when it comes to throughput, but we get to pay same price as you for inferior service. I can't wait until the someone other than Hughes enters the market, perhaps the proposed LEO constellations, and makes VIasat wake up to how they are abusing a part of their customer base.
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Bev, Champion

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Marika, you would be on beam 332, same one I'm on over by Ashdown. So yes, I suppose we will admit to living in or, near Hope AR. LOL

Viasat has never confirmed it, but our beam acts like a moderately busy beam. Being deprioritized will probably kill us between about 2 PM and midnight, and slow us down on weekends but, not unusable, just might not want to stream during TV prime Time (6-10 PM, even with data remaining, sometimes 480 buffers during those hours.

I've had YouTube drop me to 280 resolution twice between 6 and 10 PM on Silver, even at less than 50% of my  150GB used. I blame the backwoods kids around here and their smart phones LOL.

Even Liberty Pass is not terrible here, I hit that when I had Liberty 50. Still averages around 5Mbps most of the day, down to 2-3Mbps some evenings but only for an hour or two. If you are seeing worse than that, you may have another issue going on that could be corrected. You might want to email exedelistens@viasat.com if your speeds are below 1Mbps, even out of data.

If your system has been installed for a while, you may have the same problem I had, moss or corrosion on the TRIA connections. our high humidity and, spells of daily rain cause that but, hey, that's what Easy Care is for, right? :)
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VeteranSatUser, Champion

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I once had dinner with a couple from Hope. No not THAT couple but what they had to say about the more famous person from Hope was what I expected to hear :).

NewMexico, Viasat-2 will cover your state. You will however need a clear line of sight towards the equator with the dish pointing in the southeast direction.
(Edited)
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NewMexicoMountains

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Are you saying it can "see" my state, or do you have insider info that a beam will be assigned here? After all, Viasat-1 can see the state, but no beams are assigned.
As to line of sight, I've got an unlimited unobstructed view from about 10° elevation in every direction. Clear skies, 60+ mile visibility.
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Marika

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Sorry if I presumed wrong, ViaSat-2 is being advertised as being able to cover SO much area that I figured you'd be able to get it for sure and I had assumed you not being able to get one of the unlimited plans was because you were on one of the overly congested beams that didn't get it offered to them. So, i figured with Viasat-2's supposedly amazing coverage, I thought it would definitely be offered to you.  
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VeteranSatUser, Champion

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New Mexico. Viasat-2 will cover all off the continental United States, including your state, with the exception of the far Pacific northwest.

This isn't insider knowledge, the coverage map has been released. The details of the beam breakdown has not been. But unlike Viadat-1, it will cover the parts of the U.S. that are currently on the old augmented Exede 5 beams.
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NewMexicoMountains

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I hope I'm wrong, but I'm doubtful we'll get Viasat-2 service here. After all, Viasat-1 can "covers" NM, but a business decision was made not to assign a beam to  the state for terrestrial internet use- it's just too rural/poor even by satellite internet standards.My best guess (hope) is that like last time, we'll get the hand-me-downs from the parts of the country that move up to the new satellite, freeing up a Viasat-1 beam to cover us while the new beams go to the regions that already have Viasat-1 coverage. Of course, as they sell more and more of the capacity to airlines and other services, maybe even that capacity won't be freed up for those of us in the boonies.
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Old Labs (VS1-329-L12FZ)

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Well, if nothing else look's like we've received a definitive answer to the original post:

    

Sometimes the official answers are conveyed with subtlety ;)
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Old Labs (VS1-329-L12FZ)

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FWIW NMM,

The ViaSat-1 beams appear to have been aimed at the more densely populated east and west markets. There just wasn't enough capactiy on ViaSat-1. You wound up having to stay on the augmented beams (on Wildblue 1 or is it Anik, I don't know).

My guess is, you Exede 5 users will be among the first to be targetted with the ViaSat-2 technology - you've suffered long enough and are likely the easier sell...
(Edited)
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NewMexicoMountains

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I hope you're right, but that's now how it worked last time. And if Viasat actually felt sorry for the Exede 5/12 users, they wouldn't be charging us $150 for 30GB at lower speeds than the Viasat-1 users who get 150GB for $150 (or so another message seemed to indicate).
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Bradley

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Old Labs, I laughed when I saw they put “not planned”. Doesn’t hurt to dream of being 21st century I suppose.
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VeteranSatUser, Champion

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NewMexico. They can't easily reassign beams off Viasat-1. That would require moving Viasat-1 and that is not going to happen.

All satellites only have a finite lifespan as they decay in orbit and break down. There will have to be a new satellite to support you in the next few years or you will have no satellite at all!
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NewMexicoMountains

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The satellite does not have to be moved to provide a beam to NM. The satellite already has beams on both coasts of the US, plus plenty of places in-between, so there is clearly no question of visibility. (Of course, just looking at the position 115.1°W tells us that). But more importantly, the beams are steerable. It would be irresponsible for Viasat to launch a half-billion dollar satellite that couldn't respond to changes in the location of demand for it's service.

As to your assertion that "there will have to be a new satellite to support you in the next few years" -
 According to Viasat's press releases, Viasat-1 was designed for a minimum 15 year useful life (and we can probably anticipate several years past that based on experience with other satellites.) Yes, Viasat is planning a new launch, but it's not because Viasat-1 is nearing life-end. It's at the beginning of it's life. And for the same reasons that no Viasat-1 spot-beam was allocated to New Mexico, a spot beam (or equivalent) won't be allocated on the newer birds, for the same business reasons that led to no Viasat-1 beam. At best, new Viasat-2 capabilities will free up a beam from Viasat-1 that has no better place to be than NM. It's just basic economics.
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Old Labs (VS1-329-L12FZ)

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It's never been made clear that the ViaSat-1 spot beams are steerable, but one would certainly hope that to be the case and was considered in the original design.  The probablem is you can't steer them as long as someone remains on them. None of that is going to happen overnight - unless ViaSat is loading up on installers for a one night stand. Instead I think capacity will be shifted off ViaSat-1 to ViaSat-2 for the commercial "mobility" sector (airlines, etc) who have the ability to re-aim themselves freeing up bandwidth fairly quickly on ViaSat-1.

ViaSat-2 simply gives ViaSat much more flexibility in targetting markets - whether we are the target remains to be seen.

“This is not a steerable-beam, spot-beam satellite that offers service anywhere” in its coverage area, Dankberg said. “Ours is an everywhere satellite that offers an orders-of-magnitude improvement” over existing designs. “It’s the first of its kind in terms of capacity and geographic coverage. It’s just never been done before.”          
That's a direct quote from the article at:

http://spacenews.com/35369viasat-2s-first-of-its-kind-design-will-enable-broad-geographic-reach/

That article also depicts the anticipated greater coverage area of ViaSat-2 - rad that also as a greater market in some areas that lack decent Internet access placing an even lareger demand on the bird's capacity(e.g., Caribbean, Central America, etc). Nothing says you'll be guarnteed a set at the ViaSat-2 table although there is a possibility. Even then, everyone should take into account the new satellite's position which is going to alter your line of sight as well as the elevation angle (you may not have a clear line of sight to ViaSat-2 despite having one  to ViaSat-1).

I suspect the folks in Alaska and Hawaii reading this are hoping that those ViaSat-1 beams are steerable (once they are freed up) - their line of sight toward ViaSat-2 appears to go through the earth's crust or ocean(s) at some points ;)

Dishpointer.com can be used to estimate your line of sight and elevation to ViaSat-2 and compare to ViaSat-1  - at 69.9W ViaSat-2 2ill be right next door to 70W STAR ONE C2 | STAR ONE C4. ViaSat-1 is already in the drop-down list.

However, I wouldn' t go cutting down any trees, moving any buildings or moving any mountains just yet based on those estimates ;)
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Stephen Rice, Champion

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You people are silly with all your speculation about what is going to happen when Viasat 2 goes live.

I know exactly what ia going to happen in a few months and what I habe to say is fact, not speculation.

In a few months Viasat 2 will go live, there will be new plans across the board, and tons of people on here are going to complain as usual.

That's exactly what is going to happen soon. Anything else you guys come up with is just speculation. Be patient and you will find out what Exede will be doing.
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Bradley

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Lol. I read one time in a book, “You have not because you ask not”. Always made sense to me.
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Hate to tell you, not everything is speculation. Some people on this board know more about Viasat-2 than you think Stephen.

Will there still be a segment of customers unhappy, sure! No ISP delivers 100% satisfaction.. But I know what they will be offering will be better than what Hughesnet can deliver.
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Bev, Champion

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Far better than Hughesnet wo will still be operation on 10 year old technology while we get to step up to 2017 technology. There is a big difference and, that means a big difference in what Viasat will be able to offer us as well.

Of course there will still be complaints though I expect less about data usage and speed and, more about latency in the near future, that is the one aspect of service that Viasat 2 will do little to improve. the rest, well, you will see, it all improves with Viasat 2.

I can't say much but, I am one who is not just speculating and, I can say that it would take more than a stampede of raging bull elephants to drive me away form Viasat at this point, knowing what is just around the corner - even if the local land based providers did suddenly decide to service my location, what's coming beats both of them, hands down. S, my advice is to sit tight and wait for the future to arrive in a few months.


Trust me, they are taking our feedback and suggestions to heart and, doing something about a lot of the issues we called to their attention, among other issues we see here frequently.
(Edited)
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Bradley

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Well darn.  Now you have me curious.  Is this a tease or more like a solid "guys something big is coming"?
(Edited)
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Old Labs (VS1-329-L12FZ)

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 compensation is in the eye of the beholder - I've received "compensation" in the past - a marketing thumb drive emblazoned with an Exede (more a token of appreciation), as I recall it wa 2GB - worked out well I lent it to someone in a pinch, he promptly lost it and reimbursed me with a 32 GB one.

I notice several of the reqular dealers/installers aren't around recently or are strangely quiet  - if anyone has any reliable info it would be them. They've probably been cautioned about their own NDAs - difference is they can be held accountable.

Given that, I can only say with certainty -  I have no insider knowledge.
(Edited)
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Bradley

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Thanks.  Probably will then see the above post disappear shortly.  Don't believe myself in Russian conspiracies, but I could be sold on a North Korean plot lol.  
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Stephen Rice, Champion

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I love potatoes!
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Old Labs (VS1-329-L12FZ)

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Thank you, Dan Qualye! I'd have figured you for a rice guy myself.
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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My feelings are that those that do have an advanced insight to the new plans for ViaSat 2, and even ViaSat 1, should not be leading people on with those hints as they are just not ethically proper.

Just my opinion, but it does cause for too much speculation.
(Edited)
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Bradley

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I get the NDA issue and even ethical considerations; however, I think life is a little simpler than most.  Why should anyone (customer wise- whatever a champion is anyhow) have knowledge that another does not (assuming that knowledge is available for public consumption?  I don't own stock in ViaSat, but I would assume it's nothing that listening in on a shareholder conference call wouldn't illuminate.  
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Old Labs (VS1-329-L12FZ)

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There you go...

All of the insight can be publically obtained or gleaned from: http://investors.viasat.com/

and all of the "leaks" I've seen so far are consistent with publicly available info.

FWIW, ViaSat would do well to abandon this Champion status (I simply discard it when granted) - I'd also suggest abandoning the Likes unless a Dislike is also provided.

Everything's made up, the likes don't matter - c'mon down let's have some fun. Speculation is part of that fun.
(Edited)
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VeteranSatUser, Champion

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One just has to connect the dots!
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Ron Frank

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If I dont like peoples answers I look into things myself.  LONG before I joined the forums I searched and searched for information on the "congestion issue".  I searched the Viasat corporate page, the investor page, several aerospace fan/trade sites, the page of the original company contracted to take Viasat2 up, the alternate company contracted, the space center the launch was made from.  Bits and pieces from everywhere to finally put together what nobody from "Exede" would tell me.  Everything is out there SOMEWHERE, but nobody says it will be easy to find.
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Do people really admit they are from Hope, Arkansas anymore :).

Not 100% sure, but you are probably on beam 332. An Exede mod can confirm.

I don't think that is a heavily utilized beam so you shouldn't be as slow in primetime as say a beam in Ohio or Virginia.
(Edited)
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Marika

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Lol it's surprising there's other people in the general area that are also on this community site.
(Edited)