Not loving the new email platform

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  • Updated 4 years ago
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This question is for the agents, This Zimbra platform is horrible! when will we get something else??? Everything about it is like 15 years old!!! This is 2015 fixing to be 2016. You guys paid way too much money for the layout if paid over 20 bucks for it! Am I missing something? What can I do to make it better? Are there any tricks I can do? Please let me know.
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Jennie

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  • frustrated

Posted 4 years ago

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Steve Frederick-VS1/Beam314, Champion

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What you should do is to get yourself a gmail, Yahoo or hotmail email address and use that for all your emailing, and you then have solved the problem, since you appear to dislike the new service here on Exede. Exede is in the business of providing a great internet service to those who are unable to get other high speed internet service where they live. They are only providing email service as a convenience, use it if you wish, or use the other free services.
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Jennie

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Sorry Steve, but this is a Business email. Its a must that I use it! Any other suggestions? It's a normal practice for providers of internet to provide email. I didn't reply at all that they didn't provide a great internet service. Re read if must! I also ask for an agent to answer. Thank you for your reply any way :)
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Alex, Viasat Corporate Communications

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Hi Jennie, 
Sorry you're not loving Zimbra, but it's a mainline service many companies use for email. It has quite a few capabilities but certainly there are many others out there you can use if you'd like. We provide Zimbra as a free add-on to our service; many of our customers use other services such as gmail, iCloud, Outlook.com, etc. If you're looking for a deeper dive into Zimbra's features, check out their website at https://www.zimbra.com/ -- you may find some answers there.
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Jennie

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Thank you Alex!
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Kaotic Technologies

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Lol you told steve he had a bad idea....alex says the same thing...and you thank him?
Lol
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Jennie

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why not? I'm not about drama on line. It is what it is, lol
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Kaotic Technologies

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???? Thats exactly what "online drama" is. One guy offers you a solution....you shoot down his idea.......a rep comes on....and makes the exact same statement.....and you give him a "thanks"?.

Makes absolutely no sence........

I say thanks steve... your always quick to help with good info....we know you volunteer time to help here and appreciste it.
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Jennie

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First of all I don't know Steve and all of his good will. Second I choose my own way of replys your not my keeper. Third you don't know what drama is. Fourth your a person that must be easily entertained!!
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Knight Rider

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Other option is if you think its outdated don't use the web app and use office365 or outlook 2013

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