Number of Rings Before Voicemail Picks up a Call

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  • Updated 3 years ago
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I can't find anywhere on the voicemail config page where you can change the number of rings before voicemail picks up the call. There are so many rings now that I think people give up.  Does anyone know of a way to change this setting?
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Ken Elias

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Posted 3 years ago

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Steve Frederick, Champion

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I am not aware of any way to change the number of rings before Exede Voice voice mail picks up. It is preset at 4 rings. You can email the moderators at exedelistens@viasat.com, maybe they can get you a better answer.
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Exede Kimberly

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Hey Ken, I am not too sure about this either but shoot me an email to the address above and I will take a look. Thanks.
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Vanessa Raymond

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Hi. I am curious about setting the number of rings too.  It appears that sometimes it will ring a long time before voicemail picks up and yet, if there is a voicemail, it will only ring twice the next time.  Can we set the number of rings?
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Exede Kimberly

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Yes you can but this is something that our Voice Support team has to set up and save for you.
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Exede Kimberly

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Hey Ken! I just received your email and will respond shortly.

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