Not yet migrated

  • 1
  • Question
  • Updated 3 years ago
Why has my email account not yet migrated over? The Live Chat person told me it had, but it has not. Then she tried to connect me to the migration team, and I was cut off and cannot get back into a live chat.
Photo of Cheri Jarvis

Cheri Jarvis

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Posted 3 years ago

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Photo of Exede Lindsey

Exede Lindsey

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Hello Cheri, I apologize your chat was cut off. We certainly want to assist with this matter quickly. Please give our Customer Care line a call at 1-855-463-9333 for further assistance with email migration questions and concerns. 
Photo of HMC1940


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I haven't got migrated yet either. I have email. guess just taking time.