NOT WORKING 2 days now

  • 2
  • Problem
  • Updated 12 months ago
  • In Progress
My internet and my phone that runs thru the internet are NOT working. I am sitting at the library now, 10 miles from my house since cell phones do not work at my house. I left my computer on to see if you can look from your end. I have to be at work soon. Both the voice adopter box and the modem lights are not flashing right. Husband has health issues and we can NOT be without a phone living in the middle of nowhere.
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Anne Bishop

  • 5 Posts
  • 0 Reply Likes
  • MAD and ready to cancel

Posted 12 months ago

  • 2
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Diana, Viasat Employee

  • 2118 Posts
  • 368 Reply Likes
Hi Anne,  I am sorry and truly understand your frustration. Please send an email with your account and contact information so we can pull your account and figure out what your issue is.  Please send the email to exedelistens@viasat.com.