Not showing data used

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  • Problem
  • Updated 2 years ago
  • In Progress
I have had Exede for about a week. Every time I check the data usage meter, it shows that I have not used any data. That can't be right, since I know we've used it. How can I get it to display what I have used?
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Jen Madero Grossen

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Posted 2 years ago

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HMC1940

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Maybe you haven't used enough data for it to show up yet.
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Diana, Viasat Employee

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Hi Jen,  If your meter is not displaying data used, please send your account and contact information to exedelistens@viasat.com and we take a look at it for you.  Thanks and happy New Year!