Totally disappointed with the quality or lack of, in this internet service. We switched from Frontier,due to lack of service or slow service. We were told this would be much better even when we were out of our allotted high speed time. That there would be no problems that the hookup speed would still beat Frontiers. Well, guess what,,ITS NOT. I've been with Exede since Jan,2016.. You have ticked me off quicker than Frontier did,,they at least took a few years..and I'm paying more now,,for the same incompetent service..