Can't download movies

  • 1
  • Question
  • Updated 5 years ago
  • (Edited)
i can not downstream movies
i want too cancel early. what do i do ?
Photo of Daniel Markert

Daniel Markert

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Jim


  • 542 Posts
  • 279 Reply Likes
You should be able to download movies. However if video streaming is a major need for you, you will probably never be completely satisfied with satellite internet due to data limits. Unfortunately, you are in a 24 month contract. To cancel early you are subject to an early termination fee of $10 per month left on your contract and you will nave to return your modem and TRIA. To cancel, call customer support at 866-945-3258.
Photo of wm4bama

wm4bama, Champion

  • 440 Posts
  • 280 Reply Likes
Actually Jim, it's $15 per month of remaining months left on the contract..
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Daniel, If you having issues with your speeds which could be causing problems for your downstream, please allow us to look into this issue for you before you consider leaving. Please send your account and contact info to If you do choose to disconnect your account you can contact our customer care at 866.945.3258 for further assistance. .