Can't download movies

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  • Question
  • Updated 3 years ago
  • (Edited)
i can not downstream movies
i want too cancel early. what do i do ?
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Daniel Markert

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Posted 3 years ago

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Jim, Champion

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You should be able to download movies. However if video streaming is a major need for you, you will probably never be completely satisfied with satellite internet due to data limits. Unfortunately, you are in a 24 month contract. To cancel early you are subject to an early termination fee of $10 per month left on your contract and you will nave to return your modem and TRIA. To cancel, call customer support at 866-945-3258.
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wm4bama, Champion

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Actually Jim, it's $15 per month of remaining months left on the contract..

http://help.exede.net/articles/Denver_FAQ/1548
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Exede Lindsey

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Hello Daniel, If you having issues with your speeds which could be causing problems for your downstream, please allow us to look into this issue for you before you consider leaving. Please send your account and contact info to exedelistens@viasat.com. If you do choose to disconnect your account you can contact our customer care at 866.945.3258 for further assistance. . 
(Edited)