Not Happy with Exede

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  • Problem
  • Updated 8 months ago
about 75%+ of the time when I try to go to a site It tells me "timed out took too long" Also when I get on facebook I get to see the first 10 or so pictures then its black with a circling loading sign. Be very glad when my 2 yrs are up and I can find something else. Plus what I thought was going to be 49.99 every month keeps climbing. Usually 62 +.
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Dolores Malone-Roland

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Posted 8 months ago

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Wow u pay that I have Exede liberty and I pay $167.00 every month! This is ridiculous and by the way I have the same issues with service as well
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Steve Frederick, Champion

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Yvett, have you checked what plans are being offered in your area lately? Several months ago Exede started offering the Liberty plans at some lower prices. In my area, I am now getting 50 GB 12 Mbps at $100.00 per month, which does not include the $9.95 modem lease. They have also started offering some lower priced Liberty plans.

Check what is available to you at the Exede Dashboard at, and go to the change plans option to see what is available  to you.
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Bev, Champion

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When you have problems loading the majority of webpages, is it after you have used all of your data for the month? Is it mostly in the evenings and at night that you have slow speeds?

Do you use a media blocker like UBlock to conserve data? There are more ways to conserve data and, keep faster speeds longer:
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I had a great customer service representative inform me of all charges I should expect, after I had set everything up through the local provider/installer, that had failed to mention many things. I only knew about options like paying your lease up front to save money, which has to be done up front, and additional fees I should expect, after I was on the hook and it was too late to change anything.
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Diana, Viasat Employee

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Hi Delores,  The price of the plan is constant. Unless you pay for additional data, your bill will be the same each month. If you are having issues with your internet service please call 855.463.9333 when it is occurring so we can determine what the issue is.