Service trouble

  • 1
  • Problem
  • Updated 4 years ago
  • In Progress
  • (Edited)
Our excede internet was down for over a week while we waited for your repair service to fix it. The problem was due to faulty installation by your technician. Why do we have to pay the full monthly amount?
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pj stuart

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Posted 4 years ago

  • 1
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ask for a credit
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Diana, Viasat Employee

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Hi pj,  We're sorry your service is down.  We would like to work with you to get this resolved.  Please send us your contact and your account information to Thanks so much.