No wireless unless within 12' of new router.

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  • Updated 2 years ago
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Belinda Blacketer

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Posted 2 years ago

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Bev, Champion

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What router do you have? Anything metal can block the signal. Make sure you aren't trying to go through metal studs or walls. Make sure you are using 2.4, not 5 G as 5 G has a much shorter range.
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Brad, Viasat Employee

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Yeah. The placement will have an effect on your wireless range. sometimes thick walls, having it on a different level will affect it as well.