You all take the cake! Tech came and put in new modem, and left knowing we had no phone. It's through you,,so get it fixed!! You all keep saying I have to call. With what? Cans and a string? FIX MY PHONE!!!! Tech should never have left knowing we had no phone! MAD!!!!!
This isn't a direct support forum - send an email to firstname.lastname@example.org along with your account and contact information (don't post it here as this is a public forum open to all). At the same time, your credentials here are not tied to your account, which is why you need to include your account and contact information - the moderators (actual Viasat employees) here have no way to verify your account without that info provides privately.
Alternately, you might want to try one of the other non-phone options at:
Old Labs is correct. You'll need to contact us directly, making sure to include your account information. Without a phone, the online chat option is the quickest, but the email option will bring you directly to us, though the response will likely be slower.