No IP address from Viasat modem in bridge mode to router

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  • Updated 1 month ago
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My Viasat service was installed today with the new gateway. I want to use it as a modem only so I can connect my Asus RT-AC86U router. I put the gateway into bridge mode but my Asus router does not get an IP address. I put the gateway back to router mode and the Asus does not get an IP address.

How can I use the Viasat gateway as a modem only so I can use my own router?
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robkunz1

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Posted 3 months ago

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Photo of Nathan Hart

Nathan Hart

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Just a guess but make sure DHCP is enabled in the modem.
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Phlatulence Phil

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Bridge mode is router bypass - no DHCP happening

Power cycle modem after applying bridge mode
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Phlatulence Phil

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Are you plugging into the correct port on your Asus?

Your router should get an address from the modem in either state.
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robkunz1

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Modem is working in bridge mode. The problem was I had to restore the router to its factory state, then set it up connected to the modem.
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VeteranSatUser, Champion

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Well there you go!

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