I had zero internet access when I got home from work yesterday and for the entire evening (6/10/15). Was Exede out of commission? Is there reimbursement to compensate for episodes like this? I had planned to do work last night, and this was problem.
Hi Colleen, sorry to hear you had problems with your internet connection yesterday. I would love to review your account to make sure all is okay with your modem and resolve any issues that may exist. Please send me an email with your account and contact information to firstname.lastname@example.org Thank you.