No internet connection July 11th~12th, 2019. Red light blinks on andoff

  • 1
  • Problem
  • Updated 9 months ago
  • Acknowledged
This is the 3rd time that my modem will not connect. Red light blinks on and off in 8 second cycle. For nearly 3 days. Call tech support and each time they tell me bad modem. 4th day all is good and modem is fine. Apparently they had area wide outage and once again tech support either doesn't know or hiding the fact. This time went out to connect and found viasat had big outage. Tired of all the BS
Photo of Charles McConnell

Charles McConnell

  • 1 Post
  • 0 Reply Likes

Posted 9 months ago

  • 1
Photo of GabeU

GabeU, Champion

  • 2457 Posts
  • 1508 Reply Likes
A blinking red light is usually a sign that something is amiss with the modem itself.  Which model do you have?  
Photo of ExSatUser

ExSatUser

  • 2179 Posts
  • 1276 Reply Likes
Why do you think there was an outage?