My via sat modem doesn't appear to be working. The lights on the front are very dim and I can't get any internet access. I know I'm currently in data restriction but never seen it do this before. I've unplugged it for 30+ minutes but still the same.
Hello Bryan, that is very odd, this definitely sounds like an internal modem issue. Please give us a call at 866.945.3258 or send your account and contact info to email@example.com for support to get this taken care of as soon as possible.