no internet?????

  • 1
  • Problem
  • Updated 3 years ago
Cannot access internet. Getting a pop up asking for my customer code. But I signed up 2 years ago with wildblue and do not have a customer code.
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mitch freeman

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  • getting pissed

Posted 3 years ago

  • 1
Photo of JEP


  • 986 Posts
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Has your account been terminated?  Usually the customer code is required for provisioning the modem when it is first installed.
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Exede Lindsey

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Hi Mitch, we certainly understand your concerns; it seems as if it’s trying to set up as a new install which is obviously wrong. I would advise to please give our Customer Care line a call at 1-855-463-9333 so they can address these questions quickly. Thank you