No Connection what so ever!

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  • Question
  • Updated 2 years ago
  • Answered
I know I'm near my usage but I have no connections what so ever! I'm aggravated! I usually have a WIFI signal and slow service but I have nothing! What could be the problem.
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Rebecca Northcutt

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Posted 2 years ago

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Rebecca Northcutt

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No connections and no service! Really disappointed!
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Britt McAllister

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Do you know how to check your signal strength?
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Diana, Viasat Employee

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Hi Rebecca,  I'm sorry to hear you don't have a connection.  In order to review what is causing it, we will need to review your account.  Please send an email to exedelistens@viasat.com. You can also call 855-463-9333 for immediate assistance and troubleshooting.
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Britt McAllister

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What color is your modem? Do you have the modem with circle on the side