No Congestion button any where

  • 2
  • Problem
  • Updated 2 years ago
I use to have a congestion circle on bottom of my  Esvt page or any where else. My version is 5.2.0. Now the Evst page won't even load.  I hadn't been having any trouble with it. Trouble started yesterday. Anybody else having trouble still or just me now.
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HMC1940

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Posted 2 years ago

  • 2
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HMC1940

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That was suppose to be the congestion circle disappeared. It's no place on Esvt page. 
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crazyabouthorses

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I also have not had a congestion button for some time, but see others writing that they do...I'm a bit confused!
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Brad, Viasat Employee

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It's been removed (even for us) for a while. It was too broad and sometimes chalked things up to congestion when another issue was the case and vice-versa. So to eliminate confusion or wrong answers given to customers by our agents we no longer have it
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HMC1940

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Exede Brad that makes sense. :-)
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Steve Frederick, Champion

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HMC, the congestion indicator was removed a few weeks ago in one of the updates.

eSVT is apparently having a bad day. This morning it was working fine for me, but now the top two sections load fine, but the bottom section, the one with all the indicators is loading, but the statuses are not loading, thus all the indicators ae grey. Also, the Home Network icon isd not showing up and the Speed test shows "not available at this time".

Version v5.2.0 appears to be the latest.
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crazyabouthorses

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Hi Steve, how do we obtain the latest version??  I am also on 5.2.0, but how do we know to upgrade?  Thanks!
(Edited)
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Steve Frederick, Champion

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The updates are done automatically by Exede, we don't have to do anything to get them.
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Markgc, Champion

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and the Speed test shows "not available at this time".

I have never got the speed test to work yet.
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Brad, Viasat Employee

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That's being worked on right now. It's a trial so a few things are being worked out but the speed test is an issue we're aware of. 
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Steve Frederick, Champion

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I just logged in to My eSVT moments ago, and everything is loading once again.
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HMC1940

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Hi Steve my eSVT is working again. Was not working for several days.
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HMC1940

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Hi Josh  My eSVT page hadn't been working. The page would load but no information. All circles stayed gray. But today it is working like it should. Hope yours has started working too.