Nintendo Switch

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Nat Type D the problem is NAT! My Xbox and ps4 work perfect I can game online but with my switch I cannot. Spent 5 hours on the phone 3 with Viasat and 2 with Nintendo and Viasat did not understand port forwarding or dmz setup Nintendo walked me through it but it does not fix the NAT restriction. If you have a switch and can game online on it please respond. I truly need help fixing this problem.
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C.C Higgins

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Posted 3 weeks ago

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Simon R. Rhodes III

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First thing we need to know is how are you connected to your network.  Is it a direct connection using a usb ethernet dongle or is it through wireless?  I have a switch as well and am connected through my belkin router which is connected directly to the viasat modem.
(Edited)
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C.C Higgins

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It’s a wireless modem through Viasat all my devices connect through it. It’s the triangle white modem looking thing.
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Simon R. Rhodes III

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Alright. I'm unsure of how to continue as I have the old modem which required me to purchase a wireless modem. I'm sure you don't feel like purchasing a modem so I'm going to scrounge around for some info to help. Are you able to edit options in the modem interface?
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C.C Higgins

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Yes I am able to port forwarding and dmz I followed on Nintendo to do that and even Nintendo call support but still nat is at D.
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Simon R. Rhodes III

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Man that's rough. As I've tried to find any info to help everything I've found is hit or miss on Satellite internet. Port forwarding doesn't really work for us as the satellite has certain ports blocked as security measures and there is no getting around that. Though what you are experiencing Is probably caused by the router they have provided because as I stated previously my switch works well with the service, but that is probably due to me having the older modem that didn't have wireless connectivity and having to run an Ethernet cord to a purchased wireless router.

I'm going to assume you've deleted the network settings and reconnected as that's what normally fixed most people may issues with the switch. Outside of that the only option I see is either borrowing a router to test if going through it will give you connectivity.
(Edited)
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C.C Higgins

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I actually have a router I could try it’s a wireless router by belkin that has more options than Viasat wireless one. I did manage to try a vpn and weirdly it did fix the Nat issue but it’s a hassle of even doing it. At least I have found a way to fix it via vpn if worse case scenario keeps going.
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ExSatUser

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The white modem is for Viasat-2. The most advanced tech Viasat offers at this time. Regardless, some tech won't work with Viasat internet no matter what you try. Not sure if that is the case here or not. I know others have complained about this Nat issue (whatever that is) in the past and I don't think there was a solution.

IDK if you can get a wireless plan where you live, but you could get one of those to just play online games on your Playstation.
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ExSatUser

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If you can get one bar, put an external antenna on the side of your house and I am betting you will get good enough service.
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Snuffleupagus

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One bar is ...a lot... to work with.  Not 100% guarantee, lots of variables, but good chance things would work better with "something".  An antenna alone would be cheap, and help out a jetpack, one device.  A cell booster -could help multiple devices wirelessly, but are expensive.  Wouldn't take much of a data plan to supplement your Viasat, and figure out a way for gaming to work better.  However, some cell doesn't work well with gaming either, but I believe some of it can be worked around at least.  Some help here, not just boosters.  https://www.reddit.com/r/CellBoosters/new/

@'skillet, yes, I can see that tower blinking at night, desert, no.  The other tower is 10 miles, but many trees.  I got a much better signal when they put up the 13 mile tower a couple years ago, confirmed I lock onto that one in most places on my property, and that's what I point my antenna to.  Speed is better than when I was pointed at the other one, better signal.  Band 13 only, 700MHz, travels well.  Regional carrier is 1900MHz, doesn't travel at all, pretty useless when houses are miles apart.  Kinda like you describe, get too close to the tower it doesn't work either.  Sneeze and it doesn't work.  Look at the phone funny and it doesn't work.  Not many have it for phones.
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Homeskillet

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My phone signal can vary from 0-3 bars instantaneously sitting in the same spot. I seriously wonder what causes that. I wonder what the breakdown is on effects on cell tower ranges. I am sure they all aren't created equal in the strength of signal they send, but I wonder how much topography and congestion matter.
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Snuffleupagus

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Is that tower possibly microwave served, round disk sorta things on it (some probably look different I suppose), instead of tying directly into a ground line?  I never looked into details, but I've wondered too if they sort of work like a repeater does.  More people on it or using it, passing by (any tower in however many are in the same group), signal gets worse.  Or, could be trees/leaves and a tower/receiver not fully bolted down and moving a bit.  Just guessing without knowing the details on how they work.

Getting into the big time here.  Never had coverage from "Blue", only "Red".  I saw them add more equipment to the regional tower, checked maps a few times.  As of last week, "Blue".  That tower is about 6 miles away, and all other "Blue" towers are band 4 I think, bit worse than the regional, so I'm not that hopeful, and I missed out on the "good" plan.  But some more options, perhaps.  That's a microwave setup, "Red" rents the line from the local owned phone company, tied in.

Yes mods, off topic, but getting a small data plan (workable) to supplement Viasat and make things like gaming work (actually work), could help some people.
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ExSatUser

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Back to the ops issue, I stand by my suggestion to get a wireless jetpack tied to his wireless data plan. Mount an external antenna for under $100 on the side of the house (the higher the better), point that antenna in the direction of the tower, and then use that connection for online gaming. Leave the "heavy lifting" to satellite internet (although with the right wireless data plan.. alright enough said).

Anyhow, that will give you low enough latency to game away!
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Old Labs

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You might want to try using that Belkin router mentioned using bridge mode on the Viasat WiFi Gateway. This would effectively disable the WiFi Gateway's router functionality (as well as the voice adapter if you've got Viasat voice service)  turning the Viasat device into a modem only. I'd suggest doing all the config with a wired connection since you'll lose WiFi on the Viasat device on enabling bridge mode.

Here's a document from a Viasat retailer that explains the Viasat WiFi Gateway router settings:

http://www.ctesc.net/VWG_Modem_Settings.pdf

Bridge mode is near the bottom. In theory at least, all you should need to do is then run setup for the Belkin after bridge mode is enabled and you'd be dealing with a router that at least is better documented/supported.

P.S. There has been some past speculation that Viasat uses Carrier Grade NAT on Viasat-2 (Viasat-1 does not at this time) due to IPV4 address exhaustion. You might want to check to see if that's the case:

http://www.remoterig.com/wp/?page_id=3494

Viasat has never confirmed that speculation, but if so you're probably SOL and would be limited to the VPN work around.

(Edited)