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Been spoiled many years living in NYC with cable but recently moved to Upstate NY by choice but got duped by Time Warner and wasn't able to get their service due to being less than a mile away from their nearest line.
I been using Exede since May now and can't really complain, maybe just a bit on bandwidth limitation but I understand why it's there.
The only issue I have is a lot of downtime. I had locale techs come out few times, touch a few things and say it's good now but a few weeks later it starts acting up again. I had internet while I started writing this post but right now it has gone down again. It starts to sync again, then gets to Ranged, then Network Entry , and then DHCP, and finally Software Download and it just resets and keeps doing it. Sometimes it connects and I;m able to get only for a short time.
Some stats from the modem while not having a connection
Rx Power: -48.6 dBm
Rx SNR: 3.5 dB
ODU Telemetry status:
Cable Resistance: 1.0 Ohms
Cable Attenuation 2.0 dB
( I notice this Cable Attenuation 3.4 dB goes up and down a lot while trying to connect, if that means anything, It gets to about 5db)
Transmitted Packets 52,759 Transmitted Bytes 6,911,450
Received Packets 32,977 Received Bytes 7,381,859
Loss of Sync Count 52
Tx IF Power: -33.8dBm
Tx RF Power: 21.9dBm
Temperature: 30 °C
Can anyone help or maybe suggest something. Could my installation be bad? I have directv and no issues with that in my location. Can the techs check my connection from your location?
It’s not raining right now or any big clouds.