New service installed today at 11am. Speed test was 14mbps with a 25 mbps silver plan. Now its 9pm and i can barely surf or load web pages as the speed is now down to 1.89mbps. My DSL service was at least a steady 2.5mbps
Called support 2 times and they claim network congestion and say sorry so many times my head is spinning. So i am about to rip this system out and get the dsl back
Called support 2 times and they claim network congestion and say sorry so many times my head is spinning. So i am about to rip this system out and get the dsl back
Posted 2 years ago
VeteranSatUser, Champion
Don't forget it is up to 25mb
But where does it say its down to a fricken crawl.
lol
Leon up to means anywhere from 1-25
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Using commercial grade wifi system with a wifi controller to manage receivers. Switched back to my Verizon fios last night and everything worked great again. Tried the Viasat today and its finally up to 8 mbps but still not acceptable to me. My Verizon fios gives me 30mbps and its smoking fast. About ready to have you take this out
If that's true, brace yourself for impact... you'll see. But which is it, DSL or FiOS?
(Edited)
Well the dsl is only 2.5 but unlimited data where the fios is capped at 29gig then slowed to 600kbp at times
So both... Either one is likely preferable to satellite internet during peak usage periods.
You'll only get the touted speeds during non-peak usage periods - early AM or daytime during the week (at least for the time being) and during those times I pull 16 Mbps or more on a 12 Mbps plan
Today my "speed" is running at 3.2 Mbps on a 12 Mbps plan, which is typical for the weekend and will drop during the evening hour tonight.
You'll only get the touted speeds during non-peak usage periods - early AM or daytime during the week (at least for the time being) and during those times I pull 16 Mbps or more on a 12 Mbps plan
Today my "speed" is running at 3.2 Mbps on a 12 Mbps plan, which is typical for the weekend and will drop during the evening hour tonight.
(Edited)
Sure would have been nice to have that listed in the contract somewhere
Actually it is (albeit somewhat camouflaged) with a reference to:
https://www.exede.com/documents/master/unlimited-data-policy.pdf
but yes many of us believe it should me made clearer.
https://www.exede.com/documents/master/unlimited-data-policy.pdf
but yes many of us believe it should me made clearer.
(Edited)
This morning my speed is 2.8 Mbps on a 12 Mbps plan, typical for a Saturday morning. But I have been surfing away and watching some youtube videos without a problem. During the week I get 14-17 Mbps in the mornings. Primetime tonight it will probably get below 1 Mbps.
RE: "commercial grade wifi system"
If QOS is active, turn it off...latency is the burger that screws the QOS pooch.
If possible, use Ethernet, and compare.
If QOS is active, turn it off...latency is the burger that screws the QOS pooch.
If possible, use Ethernet, and compare.
VeteranSatUser, Champion
Stephen Rice, Champion
I'm confused. I thought 14 mbps was faster than 2.5 mbps. Are you telling us you can't do the same things at 1.89 mbps as you can at 2.5 mbps? Something doesn't add up here.
You are paying for speeds up to 25 mbps. When the network isn't busy you will get close to those speeds and sometimes even higher. When the network is busy, speeds will slow down.
I am paying for up to 12 mbps. I get speeds ranging from 1 mbps to 20 mbps depending on traffic. The Internet works just fine for me at 1 mbps and I can still stream video. The only difference is the time it takes if I need to download a huge file. I don't do that much so I honestly can't tell when the service is slower unless I actually do a speed test.
I only check my speed when people like you come here to go nuts about your "slow" 14 mbps connection.
Speed for me this morning is 15 mbps. I am paying for up to 12 mbps. Tonight it will probably be between 1 to 5 mbps which is perfectly acceptable.
You are paying for speeds up to 25 mbps. When the network isn't busy you will get close to those speeds and sometimes even higher. When the network is busy, speeds will slow down.
I am paying for up to 12 mbps. I get speeds ranging from 1 mbps to 20 mbps depending on traffic. The Internet works just fine for me at 1 mbps and I can still stream video. The only difference is the time it takes if I need to download a huge file. I don't do that much so I honestly can't tell when the service is slower unless I actually do a speed test.
I only check my speed when people like you come here to go nuts about your "slow" 14 mbps connection.
Speed for me this morning is 15 mbps. I am paying for up to 12 mbps. Tonight it will probably be between 1 to 5 mbps which is perfectly acceptable.
Thanks for the tip, I'm gonna go make some money on my own schedule with Uber! Can I use a beat up old pickup truck?
(Edited)
Stephen Rice, Champion
Whats ironic is I have been an Uber drive off an on for the last three years yet I still get these advertisements.
I think your vehicle just has to be less than 10 years old.
I think your vehicle just has to be less than 10 years old.
Great I've got a few years, I can cater to the rural clientele who don't mind riding in the truck bed.
(Edited)
Stephen Rice, Champion
If you seriously want to sign up use my referral code, 1BKESUE, and we both get some sort of bonus. Last I checked it was $250 but it could be different in your market.
(Edited)
Stephen Rice, Champion
This just keeps getting more confusing. I just read your other post that says you have Verizon Fios at 30 mbps.
Why on earth did you sign up for satellite Internet if you already have Verizon Fios?
Why on earth did you sign up for satellite Internet if you already have Verizon Fios?
Fios has a data cap and slows to 600kbp after that. Thats why
Stephen Rice, Champion
1.8 maps sounds faster than 600k. Now I'm even more confused.
What is the data cap?
What is the data cap?
Do due diligence before you sign up for anything. If you had spent some time here you would of learned that what you already had was superior to what satellite Internet can do. Now your stuck into a two year contract.
RE: "This just keeps getting more confusing"
The poster's name is legit, and this person is associated with Audio, Security & Automation, so he could be contacted.
If this site could indicate if a poster has a Viasat IP, this would be helpful; yes, people using Smartphones post here, but there are still hit/run trolls using others names. Why a person chooses to use their full name is perplexing, along with a photo. He's not advertising a product/service. On forums, its not uncommon for a moderator to see a person's IP address, so they can sometimes confirm a poster's ID, especially these days, with an external database of names/IP.
The poster's name is legit, and this person is associated with Audio, Security & Automation, so he could be contacted.
If this site could indicate if a poster has a Viasat IP, this would be helpful; yes, people using Smartphones post here, but there are still hit/run trolls using others names. Why a person chooses to use their full name is perplexing, along with a photo. He's not advertising a product/service. On forums, its not uncommon for a moderator to see a person's IP address, so they can sometimes confirm a poster's ID, especially these days, with an external database of names/IP.
(Edited)
Well guess i screwed the pooch on this one. My bad
Stephen Rice, Champion
Jeb is confused about me being honest about my identity.
Now I'm confused about Jeb being confused.
Now I'm confused about Jeb being confused.
We are ALL confused about Jeb. He can take the simplest issue and have us all doing traces and poster ID's and checking our underwear and who knows what else.
Crazy.
Crazy.
RE: "screwed the pooch on this one"
Since about 1995, starting with Usenet posts, "they" have been collecting our names/posts, and even Cookies several years later.
Haven't your head about those Facebook/etc posters getting fired for saying this/that?
Big Brother is Watching...for real.
Since about 1995, starting with Usenet posts, "they" have been collecting our names/posts, and even Cookies several years later.
Haven't your head about those Facebook/etc posters getting fired for saying this/that?
Big Brother is Watching...for real.
Stephen Rice, Champion
Worrying is so 20 years ago. Everything about me is out there anyway. Have you ever noticed that whenever you search for butt plugs on eBay, you see advertisements for the same products when browsing Facebook?
(Edited)
RE: " Everything about me is out there
Old News:
Checked Your Credit Since the Equifax Hack? - A recent consumer survey suggests that half of all Americans still haven’t checked their credit report since the Equifax breach last year exposed the Social Security numbers, dates of birth, addresses and other personal information on nearly 150 million people. If you’re in that fifty percent, please make an effort to remedy that soon.
VA loses another laptop with veterans' personal data, prompting inquiry
RE: "you see advertisements"
Dump your Cookies/LSOs will assist, along with flipping IP address
Old News:
Checked Your Credit Since the Equifax Hack? - A recent consumer survey suggests that half of all Americans still haven’t checked their credit report since the Equifax breach last year exposed the Social Security numbers, dates of birth, addresses and other personal information on nearly 150 million people. If you’re in that fifty percent, please make an effort to remedy that soon.
VA loses another laptop with veterans' personal data, prompting inquiry
RE: "you see advertisements"
Dump your Cookies/LSOs will assist, along with flipping IP address
Stephen Rice, Champion
I check my credit score at least once a month. It stays between 800 and 840 so I think I'm good.
RE: "Worrying is so 20 years ago"
China agrees: Imagine if everything you did on Facebook or Twitter counted towards a government-imposed 'citizen score'.
All your online behaviour would be analysed and assessed to come up with a measure of your online reputation, character and trustworthiness.
China agrees: Imagine if everything you did on Facebook or Twitter counted towards a government-imposed 'citizen score'.
All your online behaviour would be analysed and assessed to come up with a measure of your online reputation, character and trustworthiness.
This could then be used by employers to decide whether to offer you a job, by banks to decide whether to give you a loan, or even by prospective partners.
Well, China is planning something like this called the
Social Credit System. Details are sketchy at this stage but it is due to
be up and running by 2020.
Switched to Verizon hotspot getting 60 Mbps
So what? Not a home internet service. Have fun with your 10gigs on your phone.
"On the new Verizon Plan Unlimited, 4G data speeds apply for the first 512 MB/day with 2G speeds thereafter. ... Mobile hotspot/tethering reduced to up to 600 Kbps after 10 GB/month; domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 512 MB/day."
"On the new Verizon Plan Unlimited, 4G data speeds apply for the first 512 MB/day with 2G speeds thereafter. ... Mobile hotspot/tethering reduced to up to 600 Kbps after 10 GB/month; domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 512 MB/day."
(Edited)
22Gb of data then slowed. Down never will use all of that data.
Unlimited
VeteranSatUser, Champion
As "unlimited" as Hughesnet and Viasat plans, albeit with less priority data.
But if you don't use that much data, it will work for you.
Let's get back to the really important questions, computer1949... New plans? New eSVT tool?
(Edited)
yeah, I'm really going to miss that!
Stephen Rice, Champion
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DBWilson
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Old Labs (VS1-329-L12FZ)
Billy Hodges
Old Labs (VS1-329-L12FZ)
Unavailability of plans suggests all beams covering your area are at their projected capacity, while availability of plans suggests that at least one beam covering your area hasn't reached its projected capacity.
P.S. I should probably qualify that with residential capacity since some capacity is undoubtedly reserved for commercial, military, government use. Yet another zombie conversation that's risen from the dead by someone shouting lies ;)
Andy Schack
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Steve Frederick-VS1/Beam314, Champion
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