New modem

  • 1
  • Question
  • Updated 11 months ago
  • Answered
  • (Edited)
My new modem is on the way. I changed my plan to the gold unlimited 150. Will it work under the new viasat 2 or the old viasat 1?
Photo of Roger Davis

Roger Davis

  • 4 Posts
  • 0 Reply Likes

Posted 11 months ago

  • 1
Photo of Matt B

Matt B, Viasat Employee

  • 858 Posts
  • 442 Reply Likes
You'll be on Viasat 1!!

Viasat 2 isn't in service quite yet.  Were you to be under VS2, you would require a new modem, transceiver, and a dish re-point.  
Photo of Roger Davis

Roger Davis

  • 4 Posts
  • 0 Reply Likes
Do we have a choice in which one we want to be on?
Photo of Ike Stewart

Ike Stewart

  • 20 Posts
  • 0 Reply Likes
All reports on here are that the unlimited plan wifi modem is Via-Sat 1 only Via-Sat 2 needs a completely different triangular shaped modem and a different TRIA on the dish.  I too have been waiting and am just about at the point of cancelling my via-sat1 unlimited plan upgrade, just got off with live chat customer service, mine is still on back order, no ETA on ship date.  May I ask when you placed your order?    I have been waiting since December 7th or 8th.
Photo of Roger Davis

Roger Davis

  • 4 Posts
  • 0 Reply Likes
It was around the 16th of December.
Photo of johnny c

johnny c

  • 320 Posts
  • 131 Reply Likes
In September i ordered an Iphone 8+.  They told me I would get it the following week, three weeks later it was still out of stock.  I cancelled the 8+, and a few days later ordered the Iphone X, got that in four days.

At this point, I would cancel my order and wait to see what V2 has to offer you.Then after reviewing the plans you can make an informed decision.
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3628 Posts
  • 2118 Reply Likes
Good advice Johnny.
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 2834 Posts
  • 1791 Reply Likes
It will only work on Viasat 1. Viasat 2 requires a different modem, which won't be available until Viasat 2 goes live.