new exede customers, they have great prices on there packages, around three times the GB for the same money.appritiation for old cutomers

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Shure wish the old customers were thought of as well of as the new exede customers, the have great prices on there packages, around three time the GB's for the same monies. And they don't know when if ever the oid customers get the same deals, WOUNDER WHY!!!!!!!!!!!!!
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Bill Wilson

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Posted 5 years ago

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Old Labs (VS1-329-L12FZ)

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Because Exede/Viasat is trying to balance subscriber data needs with a fixed satellite capacity.

The new plans are aimed at increasing the number of customers on those spot beams that are under utilized. It appears that existing customers in certain beams (ZIP Codes) can upgrade now - go to http://www.exede.com/, enter your ZIP Code and see if you're one of the lucky existing subscribers who can upgrade (read the fine print).    
           
Those of us that have been around since the Wildblue days circa 2005, know full well what happens when all beams are oversold or over-utilized, and it's not as simple dispatching the geek squad to the satellite to install more memory or a bigger hard-drive. However, rumor has it that old Wildblue subscribers have seen some relief as others move on to Exede.   
(Edited)
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Susan Jenulis

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Good posts from Lab Rescuer and Steve.  This underscores the importance of sharing knowledge of both internet service and computer activities.  I'm in one of those beams that allow existing customers to upgrade to the freedom plan for $109/month.  I'm staying where I'm at, classic 10, lowering my resolution when possible, moving automatic downloads to manual, turning sync off, making sure devices are off at night.  I'm finding I still have more internet video to watch than I need. It means we need to change the way we do things.  Thanks forum members.

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