New Customer

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  • Updated 1 year ago
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hi there im a exede vaisat customer ive read the comments and rather good or bad they all are true.when the service is congested it dose cause slow speeds but its only temporarily it gose back up to 1mbps once it lighten up if you are out of datta or if now you have unlimeted its full speeds after traffic is decreased by less people useing the service.but even if you have pirorty datta it still will be slow if its congested but not less than 1mbps i had this service for 9 years im a vaule dedicated customer so they gave me a 10 dollar discount for a year for being a loyal customer.to get good service you have to be patient.understand no mater who you get service with if they are overloaded it will lag thats how the internet works. it wont never change because of the growing demands.

Note: This conversation was created from a reply on: Exede and their customer service are Awesome!.
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Scott Seiber

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Posted 1 year ago

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Diana, Viasat Employee

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Hi Scott,  We're glad you are part of the Viasat Family. Thank you for your thoughtful comments about Viasat Internet Service.  We're glad that it is working for you. It is our goal that you are always happy with it.   - Diana -