New Customer Data Usage Issue

  • 5
  • Problem
  • Updated 2 years ago
  • Solved
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I believe I made a mistake. I had the Exede guys take down my Hughesnet Gen4 dish and put up an Exede dish. Thought this would be a better choice. I have had this new service for 1 1/2 days. I just got my account number and registered on the website. My data usage is 1.6 gb. I was not home yesterday. I do not watch movies, play games, my wife watched one youtube video today. I will pay the $300 termination fee and go back to Hughes in a heartbeat. I did not have this type of data issue at all with them at all. Three months ago I started building websites which required more downloads and uploads and ran into data issues at the end of the month. With a 1.6 gb data usage in 1 1/2 days, I'll be out of data in less than 10 days and I'll be an Ex Exede customer.
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Bruce Williams

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Posted 5 years ago

  • 5
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Bruce Williams

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Oh, it gets better. Now I'm up to 2.6GB of usage. Haven't even had this service for 2 days. What a bunch of crap.
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Bruce Williams

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Speed is fine............data issue is like water running out of a pail with a hole in it!
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Harold F Lalumondiere Jr.

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I had the service 2 days watched 3 movies and 9 hours of streaming. On the third day i was told i had to pay 90 dollars for my service to get rectified. On top of all that they tell me i share the service with the whole town. Thats crazy.
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Bruce Williams

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I went back to Hughesnet...............Yay!
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Jacqueline Tierney

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We have our eye on the Ultra Plan as we know from prior owners here that Hughes worked well at this location.  However, if the Liberty Plan performs well enough we'll probably stick with that for now as you well know there is always a risk that if you switch the other company might not work as well as you'd hoped.  Good luck and thanks for sharing your experiences here. 

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