New convert from HughesNet

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  • Updated 5 months ago
So after 6 years with HughesNet, first with Gen 4 and then with Gen 5, they finally ticked me off enough to leave them, namely I was getting issues like the one in the picture for over 4 months, and they ignored me, and every time I'd call I'd get their call center in Pakistan or wherever it was. Plus I was paying $69.99 a month for 20GB of data (plus useless 50gb "bonus bytes" at 2-8am) Viasat just reopened the Freedom plans in my area, and so I'm now over here. Installer just left, did a speed test and I was getting near 50mbps down and 16mbps up.

Is going to be interesting being able to actually DO things instead of staying within a 666MB/day cap.

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Matthew Maples

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Posted 5 months ago

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Casual Observer

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Freedom??? What Zip Code are you located within - something doesn't compute here.

P.S. With the new Freedom Bandwidth Usage Policy (subject to prioritization at any time due to congestion), guess it wouldn't make much difference and akin to the Verizon Unlimited Postpaid everybody's been touting (albeit Verizon probably less prone to congestion). Regardless if really Freedom, brace for impact... I see an angry mob headed this way. See the following post right after yours:

https://community.viasat.com/viasat/topics/leaving-viasat-after-new-network-policy

(Edited)
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Matthew Maples

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I really wanted Verizon and live two miles from two towers, but only get -115dbm which is far too weak. Also I mean unlimited, not Freedom, been a long morning.


(Edited)
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GabeU, Champion

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but only get -115dbm which is far too weak
Mine normally ranges from about -115 to -130, but if I hold it up toward the top of the window in my side door, which happens to face the closest tower, I can get it down to about -90.  This suggests that I would have pretty good luck with an antenna, but I'm not going to bother with it.  
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Casual Observer

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It doubles as a whole house fan, gotta love those combination devices.
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Matthew Maples

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Bought a USB fan off of Amazon for $14 and placed it beside the modem blowing across it, even on low speed, which is inaudible, it dropped the CPU temp to 67°C. Is something I hope Viasat takes into account when designing their next modem or a revision to this one.



Also wanted to say that this is my 3rd day on Viasat, and I'm still enjoying the heck out of it. No nightly slowdown to the KB/s range, no getting knocked off IMs, and best of all, no "Do I have the data to download this file?" problem.
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Mark here

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Enjoy it while you can.....just sayin
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Matthew Maples

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I can't imagine Viasat ever getting as bad as HughesNet. From what the installer said they're even losing dealers because of the way they're treated.