never set up a account online. Have no way to sign in

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  • Updated 4 years ago
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I am billed automatically. I need to set up a account or a user name and password on my existing account.
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Ron Gomes

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Posted 4 years ago

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Steve Frederick-VS1/Beam314, Champion

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Ron, give Exede Customer Service a call at 855-463-9333 for immediate assistance. 
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Brad, Viasat Employee

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Hello Ron,

If you call the number Steve mentioned we'll be able to reset everything for you. Just to be sure have you ever gone to my.exede.net to create a username and password? it'll be separate from your email and you'll have to register as a new user the first time. Otherwise we can reset your info by calling that number