Net Neutrality question

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  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
According to the FCC all data needs to be treated equally.
An Open Internet means consumers can go where they want, when they want. This principle is often referred to as Net Neutrality. It means innovators can develop products and services without asking for permission. It means consumers will demand more and better broadband as they enjoy new lawful Internet services, applications and content, and broadband providers cannot block, throttle, or create special "fast lanes" for that content. The FCC's Open Internet rules protect and maintain open, uninhibited access to legal online content without broadband Internet access providers being allowed to block, impair, or establish fast/slow lanes to lawful content

But according to Networx instant internet usage report, Excede does not participate in Net Neutrality. When loading a website such as Facebook, or this website, speed goes around 150 KBPs. When loading YouTube speeds often run at 56KBPs, and don't break 100 KBPs. But it gets even worse when trying to log into a minecraft server, as speeds can drop as low as 5KPBS making it impossible to log into a server.

The difference in internet speeds is not consistent, some days it all loads at around the same speed, but other days I get throttled to death. The throttling occurs both before and after I run out of priory data.

So just let all data through at equal speeds and I can be happy. 
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Jonathan Marhold

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Posted 4 years ago

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Alex, Viasat Corporate Communications

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Official Response
Net neutrality rules primarily are aimed at content. With our service, we enforce a data allowance policy to better manage our network, which is permissible. Here's from the FCC rule book:

Any person engaged in the provision of broadband Internet access service, insofar as
such person is so engaged, shall not unreasonably interfere with or unreasonably
disadvantage (i) end users’ ability to select, access, and use broadband Internet access
service or the lawful Internet content, applications, services, or devices of their choice, or
(ii) edge providers’ ability to make lawful content, applications, services, or devices
available to end users. Reasonable network management shall not be considered a
violation of this rule