• 1
  • Problem
  • Updated 11 months ago
  • In Progress
my internet is not connecting properly I can not even run programs much less stream from my computer that's directly connected to modem sky clear not a cloud in the sky I need someone to come ASAP to check I work off of my home computer
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barry Mathis

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Posted 11 months ago

  • 1
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Out of priority data perhaps?
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Nathan Hart

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Got a winner here. LOL.
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I take that as a yes. Once you are out of priority data your internet can slow at times to the point it wont be usable.

Good luck getting your issue resolved!
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Turn them in

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barry Mathis:

Welcome to ViaSat. You subscribed to Internet supplied by gangsters.  Your system is working exactly as designed.  P.S. You should have a business account.

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Diana, Viasat Employee

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Hello berry,  Please contact customer care at 855.463.9333 for assistance. We cannot determine what the issue is unless we troubleshoot. That cannot be done on the forum.
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Bob Lexus

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Barry, if you can not "run programs" that implies your computer has issues that may need to be resolved before troubleshooting internet problems