Need password to connect!

  • 1
  • Question
  • Updated 3 years ago
  • Answered
What happened? I started to send message & your site went back to "start".
Had to have MacAir re-configured due to a corruption; now I need a password to get online/wi-fi and have no idea how to find it. I have NetGear router.
Photo of Merleen


  • 0 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Gregory Davis

Gregory Davis

  • 98 Posts
  • 55 Reply Likes
Most routers have a"reset" button that will reset the router to factory settings. These settings require no passwords to connect. To setup/change it to require a password then you would need to follow the instructions outlined in the users manual. If you need help doing this then seek out a friend/neighbor who has some IT savey.
Photo of Diana

Diana, Viasat Employee

  • 2415 Posts
  • 478 Reply Likes
Hi Merleen, Gregory is correct.  Use the reset button or consult with the manual.  You can also visit the NetGear webpage for assistance. Here is the website