Need password to connect!

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  • Updated 12 months ago
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What happened? I started to send message & your site went back to "start".
Had to have MacAir re-configured due to a corruption; now I need a password to get online/wi-fi and have no idea how to find it. I have NetGear router.
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Posted 12 months ago

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Gregory Davis

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Most routers have a"reset" button that will reset the router to factory settings. These settings require no passwords to connect. To setup/change it to require a password then you would need to follow the instructions outlined in the users manual. If you need help doing this then seek out a friend/neighbor who has some IT savey.
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Diana, Viasat Employee

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Hi Merleen, Gregory is correct.  Use the reset button or consult with the manual.  You can also visit the NetGear webpage for assistance. Here is the website