Need out of contract

  • 1
  • Question
  • Updated 11 months ago
  • In Progress
Is there any way to get out of my contract? I have had a family emergency happen and now have to quit my job to care for my mother in law. I will not be able to afford this much anymore.
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Amber Russell

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Posted 11 months ago

  • 1
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Matt B, Viasat Employee

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Amber,

Send us your info at ExedeListens@viasat.com, and we can see what can be done for you.

- Exede Matt B
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Amber Russell

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What do mean by info. Name address what? So
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Brad, Viasat Employee

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Name and either your phone number or account number. We'll need to pull up your account and since this forum is public and open we'd want to do that via a private email. Please also reference this situation as we get a lot of emails sent in and the person that takes your email may not fully know the situation...by doing that we can deal with this quicker and in a less frustrating manner. Thanks
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Steve Frederick, Champion

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Amber, your best bet would be to send an email to exedelistens@viasat.com and explain your family  emergency to the moderators. They will get with you on this. Please include your account number and a phone number