Need help with service

  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
I have asked for help, still have had no success. I have come to the conclusion that if I can't have help, I am wasting money on Excede! Wouldn't you?
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Imogene Krager

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Posted 4 years ago

  • 1
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Brad, Viasat Employee

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Hello Imogene,

There's several ways you can get help with our service
You can call our US located 24/7 support team at 855-463-9333
You can do a live agent chat on
you can email those of us on the forum directly at

Either option will get you in touch with an Exede employee that will assist you
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Chat is fast and the people are great.  They connected with me in a matter of seconds on both occasions I needed them and the issue was taken care of fast.  I highly recommend that avenue.