need correct info to login

  • 1
  • Question
  • Updated 11 months ago
  • Acknowledged
When I try to login, I get the message that the username you gave me, was wrong or unknown. I also do not remember the password - how am I supposed to sign in, and see my bill so I can see what you have charged to my bank account?
Photo of Suek Jordan Blackmore

Suek Jordan Blackmore

  • 0 Posts
  • 0 Reply Likes
  • angry and frustrated that I have so much trouble getting any information about me account.

Posted 11 months ago

  • 1
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3127 Posts
  • 2012 Reply Likes
Call customer service and they will help you with that.
Photo of Matt B

Matt B, Viasat Employee

  • 968 Posts
  • 485 Reply Likes
Suek,

Are you trying to log into account.viasat.com?

You can go here for instructions on how to recover or reset your password.  If that doesn't work, then, as Steve says, you'll need to contact Customer Care at 855-463-9333.