Archived and Closed
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Is the myexede site hosted on a server in a datacenter? Reason for my question is I called in this morning to have the 5 free gigs of data added to my account then the lady asked why I was needing to add it so close from my reset date. Then she asked about high useage "I will not get into that here" then I told her about the LNFZ flipping over at different times she told me then that the modem will do that automaticlly when it's clock say's it is midnite-5:00 am. Ok first I have been told for the past 3.5 years that the exede servers do all that and send commands to the modem as to or not to switch over. I told this lady "tech support" that and she told me that all that was a lie the modem has a real time clock inside it and it may be the beam setup was wrong. I then told her that over the last 3.5-4 years I have been with exede that the LNFV times have done that every time DST changed and that after about 1-2 moths it would even out. she could not give me an answer on that.