MyESVT says it can't read my data - Because of my Evolution Plan or my Modem????

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  • Updated 1 year ago
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When I sign into your MyESVT page and then select "View Usage Data" the new tab displays only my total data used, the same as the account management page does and the rest of the fields are grayed out. I cannot select any of the days to see a daily data usage report. I was at a family member's house that has a Liberty plan and hers works like it's supposed to. I was told by a CSR that clients with Evolution plans don't work with ESVT. Or is it that I have one of the original Exede modems that needs to be updated? 
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Big Al

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Posted 1 year ago

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Diana, Viasat Employee

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Hi Big Al,  At this time, Evolution is not displaying  daily usage information .If you additional information, please send an email to exedelistens@viasat.com.
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Big Al

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Okee dokee.