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So what’s next? Part of the process of testing MyESVT has been to help us build EasyChat, a handy tool for getting instant account information that works within Facebook Messenger. EasyChat can take up a lot of the tasks MyESVT had. With EasyChat, you can now:
• Get usage alerts
• See your usage
• Buy more data
• Troubleshoot service
• Restart your modem
• Pay your bill
• Get billing notifications
• Start a live agent chat
• Reschedule installation times (for new customers)
We understand isn’t an exact replacement for those of you who enjoyed the greater insight into your data with MyESVT. But hang in there —better things are just around the corner!
If you haven’t used EasyChat yet, give it a try on yourbrowser here or on your mobile phone by opening the Facebook Messenger app and searching for ‘EasyChat.’ You’ll just need the phone number associated with your Exede account to get started.
Learn more about EasyChat.
Thanks for your help with MyESVT and look for even better ways of managing your account in the future.
PS: We've also just launched new SMS text options for account updates. Click here to sign up!
Here's what you can do now with SMS text: