my wireless printer is not connecting to exede

  • 2
  • Question
  • Updated 3 years ago
  • Answered
the computer and wireless router recognizes my wireless printer, but not Exede Internet services
Photo of Cherry Donnelly

Cherry Donnelly

  • 3 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Diana

Diana, Viasat Employee

  • 2215 Posts
  • 417 Reply Likes
Hi Cherry,  Please send your account and contact information to exedelistens@viasat.com. and we''ll investigate.  Do you have the printer  manual? Thanks
Photo of Cherry Donnelly

Cherry Donnelly

  • 3 Posts
  • 0 Reply Likes
i call IT at Canon where i bought a wireless printer, somehow the laptop and my wireless router recognizes the printer but cant locate it on network, the IT man said it was a problem with my Internet service. i have been working on this installation problem for awhile now....
Photo of Diana

Diana, Viasat Employee

  • 2215 Posts
  • 417 Reply Likes
Hi Cherry,  Thanks for the response.  Please send your information to exedelistens@viasat.com and we'll figure it out.  Thanks