My wireless connection shows up but there is no internet connection.

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  • Updated 5 years ago
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My wireless has been messed up for weeks but now is working but I can't get an Internet connection! Very frustrating!!
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Kim Dixon

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Posted 5 years ago

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That's not a lot to go on.  It's like saying "I can't start my car"

So here comes the questions back at you....

Make and model of the wireless router?
Do you have an Ethernet patch cord plugged into the Satellite modem?
Does the other end of that patch cord plug into the "WAN" or "Internet" jack at the router?
Does the router have wireless enabled?
Is your computer Wifi enabled? (able to use Wireless)
Do you have wireless security enabled in the router?
Can you find the wireless router at your computer's wireless configuration program?
Does it show your wireless router's SSID name? (your routers name)
Does it show the connection is UN-encrypted (open)?
Does it show the connection is security enabled (secured)?
When you click on your wireless connection and select "connect" does it show a box for you to enter a password?
Do you know your own password?
If that same dialog box shows the connection is open, and warns you that others may see what you are doing on the network, did you try clicking "Connect anyway"?

I'll stop here and see where this goes.
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Exede Lindsey

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Hello Kim, what I would suggest is that you contact the manufacture of your router support team to see how they can assist with troubleshooting so that you can receive internet. Craig, one of forum champions, has also listed an incredible list of self-help troubleshooting tips to guide you along.   
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Old Labs (VS1-329-L12FZ)

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I'll assume you posted using a different ISP available to you, but...

In the off chance you aren't and you're simply referring to the network connectivity status indicator appearing in the Windows status tray indicating that you have a connection but no internet access that's often a Windows false flag and a long standing annoyance having to do with how Windows checks for connectivity and a weak test to begin with.

The most recent occurrence I've seen is attributable to an invalid server certificate. If it's simply an annoyance and not a true indicator of internet access, to eliminate the false flag, go into Control Panel, Internet Options, Security, Trusted Sites and add the site shown below to the trusted sites list:


The next time the connectivity check is performed ( a restart will force one)  the warning will go away and the check is a little more reliable but not infallible since all it really means is that the specified site is accessible or the file is unavailable.

For others it may prove useful in restoring your sanity in answering the question how is that possible when I'm surfing care-free?

The msftncsi stands Microsoft Network Connectivity Status Indicator having nothing to do with Jethro Gibbs ;) and as always YMMV.               


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