My Windows Live Mail is not compatible with the new wildblue.net email platform. Which Windows mail program IS compatible?

  • 1
  • Question
  • Updated 1 year ago
I use Windows Live Mail with my Windows 7. I have reconfigured my settings to the new email server for wildblue.net. But the emails on the website are not downloading to my Windows Live Mail. Information about this program indicates that Windows Live Mail is compatible with *most* email platforms, so I am thinking it is NOT compatible with the mail.wildblue.net platform. I need to know which Windows email programs ARE compatible with the new platform. I do not like the wildblue email page and prefer to use the page on Windows, which is much more user-friendly for me.
Photo of Carmen Matheny Gaines

Carmen Matheny Gaines

  • 4 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of JEP

JEP

  • 987 Posts
  • 718 Reply Likes
I suspect that Live Mail will work just fine with the new WildBlue email system.  Are you trying to setup POP or IMAP?  You might try creating a new account using the manual mode instead of modifying an existing account.  (Just guessing, cuz I don't know what you have tried.)
Photo of Carmen Matheny Gaines

Carmen Matheny Gaines

  • 4 Posts
  • 0 Reply Likes

I've simply configured my existing account, according to Wildblue instructions.  It is a POP3.  What do you mean by setting up a new account using the *manual mode*?  I'm an old geezer & have learned how to use a computer on my own, beginning 10 yrs ago.  So I need all the help I can get.  When I was first learning how to use this thing, instructions would say to *navigate to* such&such....frustrating, as I did not even know how to *navigate* to anything :-)


Photo of Steve Frederick

Steve Frederick, Champion

  • 2740 Posts
  • 1721 Reply Likes
I have tried unsuccessfully setting up my Windows Live Mail for Windows 7 Home Premium edition with the new platform. The message I get are that the server won't connect. I would like the proper settings for setting up with Windows 7. The ones in the article give only Vista and Windows 8.1.
Photo of JEP

JEP

  • 987 Posts
  • 718 Reply Likes
Carmen - I'm sorry, I am at a loss to help.  It has been a month of change for me and the one computer on which I was using Live Mail, I upgraded to Windows 10 and Outlook, so  I can't look at the problem first hand.  However, If Steve says there is an issue, there probably is.
Photo of Steve Frederick

Steve Frederick, Champion

  • 2740 Posts
  • 1721 Reply Likes
Steve must have messed up something in the setup. I have since gone through the whole thing again, and MS Live Mail is working normal now.
Photo of JEP

JEP

  • 987 Posts
  • 718 Reply Likes
Steve - It's easy to do.  (mess up I mean).  I have had to set a working laptop alongside my desktop and go through screen by screen, because I swore everything was identical.  (it wasn't)
Photo of Carmen Matheny Gaines

Carmen Matheny Gaines

  • 4 Posts
  • 0 Reply Likes
I'm on the phone waiting for the *email migration* team to help me get it set up properly.  The last time I tried that, they said I'd set it up right, but it simply was not working.  Thanks a lot.  We'll see what happens today.
Photo of Carmen Matheny Gaines

Carmen Matheny Gaines

  • 4 Posts
  • 0 Reply Likes

Well, they finally just set up a new account in Windows Live Mail for me, and now it is working.  However, my security does not like the server, because the signature does not match something.  I simply have to say I want to continue to use the server.  I did have to remove the old account, though, even though I'd marked the new one as *default*.  Took quite a while for her to figure out what to do, but at least I have my email page back.