My voice amount for the bill has not lowered. The rate is still wrong. It is charging for the full amount.

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  • Updated 3 years ago
My voice is supposed to be lowered for the 6 month agreement. Please fix the problem.
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Michelle Scherer

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  • frustrated

Posted 3 years ago

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Exede Lindsey

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Hello Michelle, I can understand your frustration concerning your recent charges with your VOIP services. To better explain, your initial bill for voice will be the full amount $29.99, thereafter the promotional discount will apply for the following months. If I can be of any further assistance please send an email with your account and contact info to Thank you