I don’t post on this forum much at all though I did post
more on the old forum since I preferred the old forums functionality.
Though I had a local WISP, I signed up with Viasat (then Wild Blue) for redundancy in 2013 not long after Viasat 1 was put into service.
I chose the Liberty 10 plan that was later changed to Liberty 12 for no extra cost as well as the lifetime single payment lease on the equipment that was later discontinued.
Early on, they had quite a few bugs to work out including a problem where certain routers would not acquire an IP address from the modem including mine. This was fixed for my router and I shared data with TPlink (not my router) as they went about to solve the issue on their end.
On the old forum, I asked if an “buy more data” functionality could be added to our web portals for people who rely on their internet connection and they included this option.
Some months passed and a major flood hit the tiny town of 380 in the valley below me destroying many houses, killing one man, and obliterating the roads.
It was months before power was restored to them and much longer for phone and internet.
Since we are off grid, the couple of dozen people who chose not to be evacuated by Chinook helicopters climbed the mountain to our place for lots of things including using our VOIP phone and internet via Wild Blue.
Because the town had no communications, I contacted Wild Blue and they came not long after the first road was made passable and installed two dishes and modems along with VOIP phones for the town without cost that they used for many months until temporary communication and internet lines were laid out by helicopter and connected.
My internet priority download speed has between six and seventeen Mbps over the years and more often than not around fourteen Mbps and I can stream standard definition video content just fine even after using my priority data and have not needed a site visit in nearly six years.
I can’t speak for ViaSat 2 other than to say I understand the deployment problems and I’m not interested in the plans that they have put forth so far.
I don’t “game” and understand the physics of satellite internet as well as the inherent latency. I know what I purchased when signing on to Wild Blue (Viasat) and have not been disappointed.
All ISP’s have down times, but Viasat has been pretty bullet proof for many years other than snow accumulation in the dish reflector.
So, would I suggest others use Viasat?
Yes, I have on several occasions.
Within the limitations of necessarily limited bandwidth and 0.600 to 0.700 second latency of any higher orbit satellite ISP, it is a solid service and company for people without other options who live rurally as we do and wouldn’t ever live elsewhere.