My username and password are not recognized when I sign in

  • 9
  • Question
  • Updated 1 year ago
This site never works 2 times in a row I am trying to check my usage
and can't sign in to my account
Photo of Kathy Wood

Kathy Wood

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Posted 3 years ago

  • 9
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Knight Rider

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Are you trying to log in yo my.Exede.net ? I log in to it ever now and then and have never had an issue getting in. If you click in the login help link you can recover your username or password or I'm sure the phone support can help you get your info. But personally I have not had any issues logging in to check my usage.
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Diana, Viasat Employee

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Hi Kathy, Please send m your account and contact information.  I will work with you to reset your password so you can access myexede.net  Thanks Exede Diana
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Mary Margaret Janssen

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have everything written in book, but Excede not letting me in with info I have. they sent me an email, but do not recognize it when I try to use it to sign in!
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Knight Rider

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What you trying to log into? Email or my.Exede.net?
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Mary Margaret Janssen

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excede.net
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Knight Rider

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That password reset should still be working...or you can call customer care at 1-855-463-9333
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Patsy Miller Smart

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I am having the same problem, plus not being able to open any links anywhere!
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Exede Lindsey

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Hello Patsy, I certainly understand your frustration please feel free to send your account and contact info to exedelistens@viasat.com. I would be more than happy to provide your creditials to your myexede. Thank you 
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Rod Dwyer

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You haven't replied yet.
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Debbie Vanlandingham

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a big waste of time trying to log in to user account. It rarely works. tired of calling and resetting password. im a "reconnect" customer back aftr 2 years, the web site had same problems back then..I Want to Check My Data Usage...ugh!
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Diana, Viasat Employee

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Debbie,  Please send an email to exedelistens@viasat.com with your account and contact information. We want to make sure you can access our website and figure out why that is not happening. Thanks.
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Darren Baldgridge

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i  need  help  i  can t  r  my  user  name